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Customer Service



When your patients call the GVS Hotline, 1-800-VISION-1, plan members and their families will always be assisted by a knowledgeable, multi-lingual representative providing:
  • Full explanation of benefits
  • Most convenient store locations
  • Eligibility information for on-line plan verification
  • Patient satisfaction

Hours of Operation

  • 9:00 AM to 5:00 PM, Monday-Friday, EST
  • Voicemail 24/7, reply next business day
  • Website 24/7
Questions? 1-800-VISION-1
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